UPTICK LOCAL · CUSTOMER TRUST
Your privacy matters.
Uptick operates a local offer platform on behalf of participating businesses. This page explains the information used to deliver a requested offer and manage optional text subscriptions.
What we collect
Your mobile phone number, the offer you request, the public source associated with the offer, claim and redemption records, consent choices, and message delivery status. We use limited request information to protect the service from abuse. We do not need your name, precise location, receipt photos, or contact list.
How information is used
We deliver the pass you request, record its redemption, honor your messaging preferences, help with problems, and report observed offer activity. Marketing subscriptions are separate from requesting a pass.
Who can access it
Uptick’s authorized operators and service providers process information to operate the platform. A merchant’s normal dashboard masks phone numbers. An authorized merchant export contains only that merchant’s currently consented contacts and supporting consent and suppression evidence. Merchants do not receive another merchant’s customer relationships.
Text message consent
Consent to a merchant’s Weekly Drop and consent to Uptick network offers are separate choices. We do not sell or share your mobile opt-in information for third parties’ independent marketing. Twilio processes messaging data to send texts and report status.
Retention and your choices
Offer, redemption, and consent history are retained for operating records and dispute handling. The production retention schedule and deletion procedure require review before launch. You can change subscriptions through your private pass or reply STOP to stop messages from the sender.
Privacy requests
Use the support contact below to request access, correction, or deletion. Verification may be needed to protect the accountless pass system.
Contact
Privacy · Terms · SMS & help